Help Center
Power Cycling Your EquipmentWhen having problems with your internet connection, the first thing to try is, power cycling your equipment. 90% of the time, this resolves any issues you may have.
To reset equipment, follow these steps:
|
Router BypassA Router Bypass can help determine if your router is causing any internet issues you maybe experiencing. Do NOTE this process will not work if a technician has giving you connection information (IP addresses) in the past to put into your router.
To bypass your router do the following:
|